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HCV and Public Housing
HCV and Public Housing

Partnering with agencies across the country to support and strengthen public housing and voucher programs

Multifamily and Tax Credit

Offering a variety of services for affordable housing providers, agencies, companies, and professionals in the multifamily and LIHTC programs

Grant Management

Providing federal, state and local agencies a deep level of commitment and expertise to meet their current and future disaster relief grant management needs

Training and Products

The industry leader in affordable housing training, certificates, and products

About Us

Our California-based, woman-owned company is one of the most effective, strategic, and compliance-focused organizations serving communities nationwide
Multifamily and Tax Credit
HCV and Public Housing

Partnering with agencies across the country to support and strengthen public housing and voucher programs

Multifamily and Tax Credit

Offering a variety of services for affordable housing providers, agencies, companies, and professionals in the multifamily and LIHTC programs

Grant Management

Providing federal, state and local agencies a deep level of commitment and expertise to meet their current and future disaster relief grant management needs

Training and Products

The industry leader in affordable housing training, certificates, and products

About Us

Our California-based, woman-owned company is one of the most effective, strategic, and compliance-focused organizations serving communities nationwide
Grant Management
HCV and Public Housing

Partnering with agencies across the country to support and strengthen public housing and voucher programs

Multifamily and Tax Credit

Offering a variety of services for affordable housing providers, agencies, companies, and professionals in the multifamily and LIHTC programs

Grant Management

Providing federal, state and local agencies a deep level of commitment and expertise to meet their current and future disaster relief grant management needs

Training and Products

The industry leader in affordable housing training, certificates, and products

About Us

Our California-based, woman-owned company is one of the most effective, strategic, and compliance-focused organizations serving communities nationwide
Training and Products
HCV and Public Housing

Partnering with agencies across the country to support and strengthen public housing and voucher programs

Multifamily and Tax Credit

Offering a variety of services for affordable housing providers, agencies, companies, and professionals in the multifamily and LIHTC programs

Grant Management

Providing federal, state and local agencies a deep level of commitment and expertise to meet their current and future disaster relief grant management needs

Training and Products

The industry leader in affordable housing training, certificates, and products

About Us

Our California-based, woman-owned company is one of the most effective, strategic, and compliance-focused organizations serving communities nationwide
About Us
HCV and Public Housing

Partnering with agencies across the country to support and strengthen public housing and voucher programs

Multifamily and Tax Credit

Offering a variety of services for affordable housing providers, agencies, companies, and professionals in the multifamily and LIHTC programs

Grant Management

Providing federal, state and local agencies a deep level of commitment and expertise to meet their current and future disaster relief grant management needs

Training and Products

The industry leader in affordable housing training, certificates, and products

About Us

Our California-based, woman-owned company is one of the most effective, strategic, and compliance-focused organizations serving communities nationwide

HCV and Public Housing
HCV and Public Housing

Partnering with agencies across the country to support and strengthen public housing and voucher programs

Multifamily and Tax Credit

Offering a variety of services for affordable housing providers, agencies, companies, and professionals in the multifamily and LIHTC programs

Grant Management

Providing federal, state and local agencies a deep level of commitment and expertise to meet their current and future disaster relief grant management needs

Training and Products

The industry leader in affordable housing training, certificates, and products

About Us

Our California-based, woman-owned company is one of the most effective, strategic, and compliance-focused organizations serving communities nationwide
Multifamily and Tax Credit
HCV and Public Housing

Partnering with agencies across the country to support and strengthen public housing and voucher programs

Multifamily and Tax Credit

Offering a variety of services for affordable housing providers, agencies, companies, and professionals in the multifamily and LIHTC programs

Grant Management

Providing federal, state and local agencies a deep level of commitment and expertise to meet their current and future disaster relief grant management needs

Training and Products

The industry leader in affordable housing training, certificates, and products

About Us

Our California-based, woman-owned company is one of the most effective, strategic, and compliance-focused organizations serving communities nationwide
Grant Management
HCV and Public Housing

Partnering with agencies across the country to support and strengthen public housing and voucher programs

Multifamily and Tax Credit

Offering a variety of services for affordable housing providers, agencies, companies, and professionals in the multifamily and LIHTC programs

Grant Management

Providing federal, state and local agencies a deep level of commitment and expertise to meet their current and future disaster relief grant management needs

Training and Products

The industry leader in affordable housing training, certificates, and products

About Us

Our California-based, woman-owned company is one of the most effective, strategic, and compliance-focused organizations serving communities nationwide
Training and Products
HCV and Public Housing

Partnering with agencies across the country to support and strengthen public housing and voucher programs

Multifamily and Tax Credit

Offering a variety of services for affordable housing providers, agencies, companies, and professionals in the multifamily and LIHTC programs

Grant Management

Providing federal, state and local agencies a deep level of commitment and expertise to meet their current and future disaster relief grant management needs

Training and Products

The industry leader in affordable housing training, certificates, and products

About Us

Our California-based, woman-owned company is one of the most effective, strategic, and compliance-focused organizations serving communities nationwide
About Us
HCV and Public Housing

Partnering with agencies across the country to support and strengthen public housing and voucher programs

Multifamily and Tax Credit

Offering a variety of services for affordable housing providers, agencies, companies, and professionals in the multifamily and LIHTC programs

Grant Management

Providing federal, state and local agencies a deep level of commitment and expertise to meet their current and future disaster relief grant management needs

Training and Products

The industry leader in affordable housing training, certificates, and products

About Us

Our California-based, woman-owned company is one of the most effective, strategic, and compliance-focused organizations serving communities nationwide

NMA Blog

Nationwide news and updates on affordable housing and community development

Posts about Customer Service:

Community Service, Customer Service, FSS, Maintenance, NMA Housing Awards, Multifamily, Housing Choice Voucher, COVID-19

3 Housing Authorities whose Resident Services Astounded us in 2020

October 7, 2021 READ MORE

Customer Service, HQS, Public Housing Management, Rent Calculation

The 2016 NMA Customer Satisfaction Survey

November 3, 2016 READ MORE

Customer Service, PBV, RAD

The 2015 NMA Customer Satisfaction Survey

December 3, 2015 READ MORE

Customer Service

PIH updates guidance on privacy protection

April 24, 2015 READ MORE

Customer Service

The 2014 NMA Customer Satisfaction Survey

October 1, 2014 READ MORE

Budget Cuts, Customer Service, MTW, The Housing Conference

MTW Panel Session

July 8, 2014 READ MORE

Customer Service, VASH, Veterans

How to run a successful VASH program: Tip #5

February 5, 2014 READ MORE

Budget Cuts, Customer Service, Occupancy, Sequestration

Working with sequestration in the public housing program: Tip #5

April 18, 2013 READ MORE

Customer Service, Executive Management, HCV utilization, HQS, Inspections, Supervision

Achieving high performance in the HCV program: Tip #18

February 11, 2013 READ MORE

Customer Service, Executive Management, Quality Control

Achieving high performance in the HCV program: Tip #1

January 8, 2013 READ MORE

Budget Cuts, Customer Service, Mod Rehab, Operational Support, Outsourcing, PBV, Program Management, SEMAP

Outsourcing: the foundation of success

February 22, 2012 READ MORE

Customer Service, Inspections

Customer service: what you can and can't control

February 17, 2012 READ MORE

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