All Topics     |     Industry News     |     Knowledge Base     |     Company     |     Product Updates

FAQ Friday: EIV Training Requirements

Posted by NMA on Feb 16, 2018 5:00:00 AM

q-and-a-standard.jpgQUESTION     What are the requirements for training on the EIV system for newly-hired staff members? Is it true that they must receive EIV training within one week of their start date? I can’t find a reference for this.

Read More

Topics: EIV, Q&A, Knowledge Base

FAQ Friday: FAST Act Options

Posted by NMA on Feb 2, 2018 5:00:00 AM

q-and-a-standard.jpgQUESTION     We are confused about the rule that HUD published last month implementing the FAST Act. I thought that the law authorized triennial reexams but the rule doesn’t reflect that. Even in the years between “full” reexams it sounds like the PHA still has to apply a COLA to fixed income, adjust payment standards/utility allowances, etc. How does this compare to the streamlining final rule that was published a couple of years ago?

Read More

Topics: Q&A, Knowledge Base

FAQ Friday: VA Aid and Attendance Benefits

Posted by NMA on Jan 19, 2018 9:13:00 AM
FAQ Friday: VA Aid and Attendance Benefits

QUESTION     An applicant for assisted housing receives a pension from the VA. In addition to his pension he receives VA “aid and attendance” benefits. The veteran’s representative states that these payments are excluded federally but we cannot find an applicable reference in the HUD regulations. Are we supposed to include this income in the family’s annual income?

Read More

Topics: HOTMA, Q&A, Knowledge Base

FAQ Friday: Port Returning to Initial PHA

Posted by NMA on Jan 5, 2018 8:50:51 AM
FAQ Friday: Port Returning to Initial PHA

QUESTION     We are not sure what to do in this situation. An HCV participant has been in the process of moving into our PHA’s jurisdiction for several months. Our PHA issued a voucher with an expiration date 30 days after the expiration date of the voucher the client received from the initial PHA. We later approved a 30-day extension of the voucher term at the client’s request, and the extension is about to expire.

The client has not submitted any requests for tenancy approval (RFTAs). She says that she has applied with several local landlords, who have rejected her due to a recent history of eviction. The client has decided to return to her original PHA and seek housing in its jurisdiction. She is requesting that we grant a 60-day extension to seek housing there. We are hesitant to do this since it ties up one of our vouchers. Is our PHA responsible for extensions in this situation?

Read More

Topics: Q&A, Knowledge Base

FAQ Friday: Social Security/SSI COLA

Posted by NMA on Dec 15, 2017 5:03:00 AM

q-and-a-standard.jpgQUESTION     I see that the Social Security Administration (SSA) has announced the 2018 cost of living adjustment (COLA). We are currently processing annual reexaminations which will be effective January 1, 2018. However, our clients have not yet received 2018 award letters for Social Security (SS) or SSI, and the EIV system is still showing the 2017 benefit amounts. Can we wait for updated documentation or must we apply the COLA beginning with January reexaminations?

Read More

Topics: Q&A, Industry News, Knowledge Base

Know when we've posted

Popular Posts

Trending Posts

Posts by Topic

See All