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Your top 5 employee training challenges, solved

Posted by Dan Segaline on May 28, 2019 7:00:00 AM

Dan-SegalineOver my roughly three decades of designing and supporting employee training programs in various industries, I’ve talked to thousands of people who invest in on-the-job training—and hundreds more who don’t. If you’re one of the holdouts, don’t worry. I’ve addressed five of the most common training challenges here.

I don’t have time for professional development.

When your to-do list is longer than your desk, making time to learn new job skills can seem nearly impossible. Thanks to technology, though, employee training is now convenient and easy. Gone are the days when you had to sacrifice an entire day to a classroom or a week to a conference to learn about the latest innovations in your field. Today, thousands of professional development classes—and Nan McKay certifications—are available online.

This means you can train at your convenience, without sacrificing your schedule and without the added travel time. Those of us who design professional development training curricula know that you’re busy, so we break up online courses into short sections that you can watch when you have time. (Some are only a couple of minutes long.) How many times have you found yourself with ten minutes to spare before a meeting? It’s not enough time to start a project, but it’s definitely enough time to watch a video. Before you know it, you’ll have strung together enough training videos—we call them modules—to finish an entire course, adding another valuable skill to your résumé.

I can't afford training.

With a dynamic industry like housing, it’s important to ensure that your organization—and your staff—remain current and compliant with changing regulations, so ongoing job training is a must. Plus, research has found that organizations that do not offer employee training have a more difficult time retaining talent. What’s more, the cost of hiring and onboarding a new employee is considerably greater than training an existing staff member. Also, your trained employees can turn around and train others within your organization, resulting in additional training without additional cost. The best way to plan for the expense is to make it an essential part of your annual budget process. Fortunately, online training is budget-friendly, and eliminates training-related travel expenses to boot. It’s a great option for cash-strapped organizations. Pro tip: Many online training providers offer subscription services that come with unlimited classes, multiple user seats, and even substantial discounts.

I don't know where to start.

With so many professional development training options to choose from, it can be difficult to narrow them down. An easy way to choose what to focus on is to read about trends in your industry and pick a course that addresses a topic that interests you. Or think about where you want to go in your career, and take a few classes that are relevant to the promotion you’re hoping to secure. Technology can be a help here, too. Many learning management systems, which store online course catalogs and track your training, can recommend courses based on your particular interests, job role, or training history. Simply enter the information into the platform to receive recommendations that are tailored just for you.

I’m not convinced professional development training is a good use of my time.

If it’s been more than a year since you left school, there have likely been many developments in your industry and your profession that merit your attention. Besides ensuring that you won’t lag behind your peers, ongoing job training encourages independence and initiative—and can trigger creative ideas that can help you work smarter, serve tenants better, or operate more efficiently.

I’m not convinced that online training is effective.

Numerous studies have shown that people recall pictures more easily than they remember words. Indeed, a phenomenon known as the picture superiority effect showed that people remembered only 10 percent of the information they read, versus 65 percent of the information they saw that was paired with images or video. That’s six times greater recall! Online training, which uses a combination of images and words, is not only highly effective, but you can also rewind and re-watch various concepts until they sink in, or in many times participate in additional interactive exercises designed to help you apply what you’ve learned. Plus, there’s no added distraction from other students asking questions or nudging the instructor off topic. Bottom line: If you’re tight on time or budget and staying abreast of the latest developments in your industry and your profession is important to you and your organization, online training might be the answer you’ve been looking for.

Get certified online

About the Author

Dan Segaline specializes in helping housing professionals stay up to date with the latest trends and training that matter most to their organization. A customer success specialist for HTVN, the online training division of HAI Group—Nan McKay’s exclusive online training provider—Dan brings technical training and library and data services to thousands of affordable housing industry professionals. Prior to joining HAI Group, Dan spent 20 years designing and supporting the technical training library at Bristol Myers-Squibb.

Topics: online learning

Get certified in fair housing online with HTVN

Posted by NMA on Nov 17, 2016 9:19:11 AM

Get certified in fair housing without leaving your desk! We're excited to announce that we are now offering NMA's fair housing and reasonable accommodation seminar through our partner in online learning, HTVN. This comprehensive fair housing online training helps you ensure that you’re applying critical fair housing laws and addressing reasonable accommodations at all program levels.

NMA's longtime partnership with HTVN offers students the opportunity to enjoy many training options and earn a Nan McKay and Associates certification upon successful completion. NMA and HTVN are the only IACET-approved training and certification companies serving the affordable housing and public housing industries, which means you get the highest quality training plus the certification to show your achievement. IACET is a nonprofit association dedicated to quality continuing education and training programs, and is the only standard-setting organization approved by the American National Standards Institute (ANSI) for continuing education and training.

Other available online NMA certifications include:

To register, go here or email sales@nanmckay.com. And don't miss this blog post with tips to help you get the most out of your online training.

Topics: fair housing, HTVN, IACET, online learning, reasonable accommodation

Get certified in rent calculation online with HTVN

Posted by NMA on Mar 17, 2016 12:27:50 PM

New for 2016 — get certified in rent calculation online without leaving your desk! We're excited to announce that we are now offering NMA's three most popular rent calculation seminars through our partner in online learning, HTVN.

Sign up now for HCV and Public Housing Rent Calculation, which is carefully designed to train combination areas together for maximum efficiency, or choose from  HCV Rent Calculation and Public Housing Rent Calculation.

NMA trainer Adam Ensalaco specializes in making rent calculation easier to understand and clearing up common misconceptions about the process. You'll get all the expert guidance you need to become a rent calculation specialist as Adam takes you through rent calculation's key principles and best practices. Learn how to:

  • Identify and calculate income from assets
  • Calculate annual and adjusted income
  • Apply the requirements for verification
  • Calculate maximum rent at initial occupancy
  • Calculate HAP and family share using the payment standard, utility allowance, and gross rent
  • Calculate prorated rent for mixed families
  • Put these principles into action with learning activities and case studies

NMA's longtime partnership with HTVN offers students the opportunity to enjoy many training options and earn a Nan McKay and Associates certification upon successful completion. NMA and HTVN are the only IACET-approved training and certification companies serving the affordable housing and public housing industries, which means you get the highest quality training plus the certification to show your achievement. IACET is a nonprofit association dedicated to quality continuing education and training programs, and is the only standard-setting organization approved by the American National Standards Institute (ANSI) for continuing education and training.

Other available online NMA certifications include:

For assistance, email sales@nanmckay.com. And don't miss this blog post with tips to help you get the most out of your online training.

Adam and other industry experts will be available for limited free one-hour Q&A sessions at the The Housing Conference this September in San Antonio, Texas. Registered participants can sign up on a first-come, first-served basis starting April 15. Register online or email sales@nanmckay.com for more information.

Topics: HTVN, IACET, online learning, rent calculation

NMA's online HCV Specialist now revised and updated for 2015!

Posted by BEMuser on Sep 17, 2015 10:56:25 AM

Nan McKay and Associates and HTVN are now offering our HCV Specialist certification online. Newly updated for 2015, it includes all the latest program information, including the equal access final rule, VAWA 2013, and more. The 42-hour class is led by NMA trainer Samantha Sowards, who will guide you through key principles and best practices in the housing choice voucher program:

Upon completion of this Nan McKay certification course, learners will achieve an understanding of HUD regulations for the HCV program and how to apply those regulations in administration of the program, including how to correctly determine family eligibility for the HCV program, how to perform required occupancy activities, and how to calculate rent.

NMA's longtime partnership with HTVN offers students the opportunity to enjoy many training options and earn a Nan McKay and Associates certification upon successful completion. NMA and HTVN are the only IACET-approved training and certification companies serving the affordable housing and public housing industries, which means you get the highest quality training plus the certification to show your achievement. IACET is a nonprofit association dedicated to quality continuing education and training programs, and is the only standard-setting organization approved by the American National Standards Institute (ANSI) for continuing education and training.

Other available online NMA certifications include:

Don’t miss this upcoming session at the 2015 NMA and GoSection8 Housing Conference, where HTVN's Kristina Gumbulevich and Dave Sagers will discuss HUD's upcoming shift to a cloud-based model and how that will affect your PHA. Register online or email sales@nanmckay.com for more information.

Topics: eligibility, fair housing, final rule, HTVN, IACET, occupancy, online learning, rent calculation, The Housing Conference, VAWA

NMA's online PHM certification now revised and updated for 2015!

Posted by BEMuser on Apr 24, 2015 10:02:25 AM

Did you know you can receive an official PHM certification without leaving your desk? Nan McKay and Associates and HTVN are now offering our Public Housing Management (PHM) certification online.

Newly updated for 2015, it includes all the latest program information, including new HUD guidance on flat rent, the equal access final rule, the capital fund final rule, VAWA 2013, and more.

The 32-hour class is led by NMA senior trainer Cara Gillette, a seasoned expert in public housing management who will guide you through PHM's key principles and best practices:

Upon completion of this Nan McKay certification course, learners will understand all of the elements of public housing management and their impact on the PHA’s PHAS scores. This course covers basic public housing program information, HUD requirements for fair housing, factors of eligibility, tenant selection and wait list management, rent calculation, the occupancy cycle, resident relations strategies, managing a budget, and an overview of the Public Housing Assessment System (PHAS).

NMA's longtime partnership with HTVN offers students the opportunity to enjoy many training options and earn a Nan McKay and Associates certification upon successful completion. NMA and HTVN are the only IACET-approved training and certification companies serving the affordable housing and public housing industries, which means you get the highest quality training plus the certification to show your achievement. IACET is a nonprofit association dedicated to quality continuing education and training programs, and is the only standard-setting organization approved by the American National Standards Institute (ANSI) for continuing education and training.

Other available online NMA certifications include:

For more details, email sales@nanmckay.com. And don't miss this recent blog post with tips to help you get the most out of your online training.

NMA senior associate Cara Gillette trains, consults, and provides technical assistance nationwide in fair housing, public housing management, hearings, economic self-sufficiency, and governing boards. Prior to joining NMA, she administered public housing and Section 8 waiting lists, served as hearing officer, managed public housing, and oversaw resident economic development programs at the San Diego Housing Commission. She has previously written for the NMA blog on Section 3 best practices.

Topics: capital fund, eligibility, fair housing, final rule, flat rent, HTVN, IACET, occupancy, online learning, PHAS, public housing management, rent calculation, VAWA

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