NMA Blog

With numerous families applying for vouchers and public housing assistance, having a good waitlist management style is critical. Families feel more comfortable when they know what's going on with their application, and you'll free up your staff for more productive tasks. However, as agencies know, it can be hard trying to keep track of all applications. Read on for some tips from Michael Lazdowsky, GoSection8.com's subject matter expert on ways you can reimagine your waitlist management setup.