The past few years have seen big changes in affordable housing, including HOTMA, NSPIRE, and a new administration. Historically, we’ve seen that times of change often lead to high staff turnover at public housing agencies.
When your PHA is short on staff, NMA’s Remote Services department fills the gaps in your case management capabilities, while reducing your hiring and training costs.
We’re proud to share our Remote Services team’s numbers for 2024:
We're here when you need us
If you find yourself in need of backup, whether you have a backlog of interims to process or a key staff member taking medical leave, talk to us. We’ll keep you on track—and you get the gold standard in experience.
The Remote Services team offers:
- Annual and interim recertifications and rent increases
- Case management
- Call center
- Eligibility determination
- New admissions leasing
- Portability in/out
