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NMA Remote Services: 2025 Stats

When your PHA is short on staff, NMA’s Remote Services department fills the gaps in your case management capabilities, while reducing your hiring and training costs.

We’re proud to share our Remote Services team’s numbers for 2025:

NMA Remote Services. 2025. Annuals completed 27,852. Interims completed 3,510. Rent changes 11,574. Lease-ups 4,241. Moves 1,894. Ports 282. Rent reasonable 1,978. Waitlist purge 1,668. Eligibility determination 4,349.

We're here when you need us

If you find yourself in need of backup, whether you have a backlog of interims to process or a key staff member taking medical leave, talk to us. We’ll keep you on track—and you'll get the gold standard in experience.

The Remote Services team offers:

  • Annual and interim recertifications and rent increases
  • Case management
  • Call center
  • Eligibility determination
  • New admissions leasing
  • Portability in/out


 

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