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How to help your staff excel in the Public Housing and Housing Choice Voucher Programs

Having your staff take their first steps into the world of Public Housing and Housing Choice Voucher (HCV) can be both exciting and intimidating, but that doesn’t mean they have to go in alone. NMA’s Assisted Housing 101 Handbook is here to help your staff gain a solid understanding as they begin their affordable housing careers.

Covering both Public Housing and Housing Choice Voucher programs, our handbook offers insight into the history of assisted housing in the United States. We take your staff from the United States Housing Act of 1937 to the current day to give them a full overview of the program and how it’s evolved.

Beyond the history of these programs, our handbook covers a wide range of assisted housing topics to make sure your staff is well prepared for their new roles, such as:


The relationships between Congress, HUD, state, and local

Go into greater detail about the United States’ Executive and Legislative branches, Department of Housing and Urban Development (HUD), and Public Housing Agencies.


The Public Housing Program

Get an overview on general PHA responsibilities, family obligations, steps to assistance, rent determination, lease-ups, and terminations in the Public Housing Program.


The Housing Choice Voucher Program

Dive into the HCV Program and learn more about housing agency and owner responsibilities, family obligations to the PHA and owner, determining tenant rent or family share, steps to assistance, annual requirements, rent increases, portability, denial or termination of assistance, informal hearings, and zero-assistance families.


Opportunities for families in Public Housing and HCV

Learn more about Family Self-Sufficiency (FSS), as well as Self-Sufficiency programs and strategies.


Financial management

Understand how to manage finances in both Public Housing and HCV programs.


Program assessment

Gain more insight into Public Housing Assessment System (PHAS) and Section 8 Management Assessment Program (SEMAP).


Program integrity

See how PHAs can self-monitor, address employee concerns, spot family program violations, and owner fraud.


In addition to these topics, our guidebook also provides your staff with program compliance references and a glossary of housing terms.

Teaching new staff about Public Housing and Housing Choice Voucher programs doesn’t need to be challenging when you have NMA’s Assisted Housing 101 Handbook. So, start your new team off the right way and order your handbooks today.


Bonus! The more you order the more you save with up to $15 off each book.


Learn more about our Assisted  Housing 101 Handbook