How to run a successful VASH program: Tip #4

Tip #4: Train the VA caseworkers to conduct initial inspections.

Many PHAs contract out certain functions of their program for greater efficiency and cost savings. Why not train your VA case managers on housing quality standards (HQS) and allow them to conduct an initial inspection of the unit?

Empowering the VA caseworker to inspect the unit while onsite with the veteran saves your PHA time and money, and helps to ensure that the veteran gets leased quickly and the PHA receives administrative fees sooner. It's a win-win!

Of course, a key component of quality inspections is PHA oversight and monitoring. When outsourcing initial inspections to a third party, it's imperative that your PHA performs a certain level of quality control to guarantee that the outside entity is meeting unit standards.

Next: How to run a successful VASH program: Tip #5

With an exceptional knowledge of HUD regulations, NMA senior trainer and consultant Cydney Jones is expert in providing a wide range of technical assistance, management training, and on-site expertise for multifamily assisted programs and the HCV program. Ms. Jones recently headed operations for NMA’s contract with one of the largest public housing authorities in the country, including administration of VASH vouchers.

Nan McKay and Associates has assisted a number of agencies across the country with their VASH voucher programs and can leverage that experience to help your PHA be more successful. For information, contact sales@nanmckay.com.