As the number one provider of HCV program management services in the United States, NMA takes pride in exceptional customer service that ensures a great experience for local communities from intake to lease-up. We're pleased to release the impressive 2025 stats for our combined call centers:
NMA currently administers nearly 100,000 housing choice vouchers across the nation, helping PHAs from small to large manage $700 million in HAP with our optimized program operations. Learn more about HCV program management.
Additionally, we offer call centers as a remote service. Our trained customer service professionals respond directly to questions and concerns on your behalf. We provide a direct line for your clients to call. Learn more about outsourcing your call center.