With an exceptional knowledge of HUD regulations and longstanding expertise in providing a wide range of technical assistance, management training, and on-site expertise, NMA senior trainer and consultant Cydney Jones recently headed operations for NMA’s contract with one of the largest public housing authorities in the country. Cydney will be presenting the following session at the 2014 NMA and GoSection8 Housing Conference.
Regulatory Knowledge for Smart Management
Principles of Quality Control
Presenter, Cydney Jones
With more and more emphasis on conserving federal dollars, in this session we will discuss various ways that a good system of consistent quality control can assist a PHA in maintaining high performance and managing its HAP budget effectively. Quality control is more than just determining rent and HAP correctly. In this session, we will discuss innovative ways to identify and detect fraud and inconsistencies, maintain accurate electronic reporting to HUD, and measure PHA staff, system, and policy performance.
Cydney and other industry experts are available for limited free one-hour consulting sessions at the 2014 NMA and GoSection8 Housing Conference to registered participants. Don't delay, consulting signups are first-come, first-served! Register online or email email@example.com for more information.