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Join the NMA team! Sign up for a Skype audition

Posted by NMA on Jul 24, 2017 12:21:28 PM

Join the NMA team! Have you ever thought that you'd make a great NMA trainer? Now's your chance to show us what you've got! Next week, we'll be holding open auditions via Skype for new NMA trainers. We have immediate openings for contract trainers with deep experience in the project-based voucher (PBV) program, including RAD PBV as well as experience in the public housing and housing choice voucher programs.

2017 Skype Auditions for NMA Contract Trainers

Tuesday, August 1, 2017

  • Must have a Skype account to participate
  • Download and complete this questionnaire
  • Email with your resume and the completed questionnaire
  • If you are selected as a potential candidate, we'll contact you to set up an audition

Email us to get started!

Topics: Trainers and Consultants

Register now for the latest guidance

Posted by NMA on May 31, 2017 12:12:19 PM

Housing Help Sessions

What is a Housing Help Session, you ask? Our longtime customers will remember them previously known as Lunch ‘n’ Learns. They’re a very popular way to get the latest program guidance in a convenient two-hour online session.

Following is the schedule of Housing Help Sessions for summer 2017. The links below will take you to the registration page.

Fri. 6/30 VAWA Session The Violence Against Women Act (VAWA) 2013
  • Learn what's new for your agency in VAWA 2013
  • Understand VAWA's basic requirements, including notification, confidentiality, and how VAWA applies to both applicants and participants
  • PIH Alert subscribers save $30 on registration
Annie Stevenson
Fri. 7/14 PBV Session Changes to the PBV Program under HOTMA
  • Learn how HUD's HOTMA implementation notice affects the project-based voucher (PBV) program
  • Major changes include when the PHA inspects units, the number of PBV units in the project, the definition of excepted units, the definition of PHA-owned units, and the length of the PBV HAP contract
  • PIH Alert subscribers save $30 on registration
Samantha Sowards

Topics: HOTMA, Housing Help Sessions, PBV, PIH Alert, Program News and Notices, Trainers and Consultants, VAWA

Get certified in fair housing online with HTVN

Posted by NMA on Nov 17, 2016 9:19:11 AM

Get certified in fair housing without leaving your desk! We're excited to announce that we are now offering NMA's fair housing and reasonable accommodation seminar through our partner in online learning, HTVN. This comprehensive fair housing online training helps you ensure that you’re applying critical fair housing laws and addressing reasonable accommodations at all program levels.

NMA's longtime partnership with HTVN offers students the opportunity to enjoy many training options and earn a Nan McKay and Associates certification upon successful completion. NMA and HTVN are the only IACET-approved training and certification companies serving the affordable housing and public housing industries, which means you get the highest quality training plus the certification to show your achievement. IACET is a nonprofit association dedicated to quality continuing education and training programs, and is the only standard-setting organization approved by the American National Standards Institute (ANSI) for continuing education and training.

Other available online NMA certifications include:

To register, go here or email And don't miss this blog post with tips to help you get the most out of your online training.

Topics: fair housing, HTVN, IACET, online learning, Partnerships, reasonable accommodation, Trainers and Consultants

Keynote Speech: Infinite Possibilities

Posted by NMA on Sep 7, 2016 9:30:50 AM

Steve Murphy will be presenting the keynote speech at The Housing Conference

Stephen D. Murphy, a senior consulting partner for The Ken Blanchard Companies, has a very entertaining, motivating, dynamic, and eye-opening facilitation style. He creates enthusiasm among his clients during the workshops, empowering them to turn conceptual information into methods they can use back at their job. As a result, people leave with a positive and memorable learning experience, work more effectively, increase their productivity, and achieve greater success.

Keynote Speech: Infinite Possibilities
Presenter, Steve Murphy

Infinite possibilities! That’s the mindset that can drive innovation, develop creativity, and produce amazing results. How do we maintain that mindset when surrounded by a tsunami of change and uncertainty? How do we continue to be passionate and mission-driven when faced with obstacles, both real and imagined? Steve Murphy, a senior consulting partner with The Ken Blanchard Companies, will fire up the “Change” grill and cook up some ideas to help you:

  • Stay focused, positive, AND proactive during these uncertain times.
  • Incorporate a more “change-adaptive” mindset.
  • Unclutter your thinking to consider new ideas and solutions.
  • Realistically manage your day-to-day activities in the face of the unknown.

The Housing Conference, presented by NMA and HAI Group, will spotlight three tracks: an executive track, a regulatory track, and a best practices track. Go here to view a list of the session descriptions that have been published so far.

Topics: The Housing Conference, Trainers and Consultants

The Best Defense Is a Good Offense: Strategies for Success in HCV Audits

Posted by NMA on Aug 30, 2016 10:29:34 AM

John Achuff will be leading a session on strategies for HCV audits at The Housing Conference this September in San Antonio

John Achuff has been an NMA trainer for nearly a decade and currently serves as assistant director at a very large housing authority in the Midwest, where he manages 17,000 housing choice vouchers, 2,700 project based vouchers, 1,200 moderate rehabilitation units, and the housing authority's waiting lists. He possesses a broad base of program knowledge, having taught nearly every NMA seminar, with a focus on regulatory knowledge, program management, quality control, SEMAP, and single file audit. He will be presenting the following session at The Housing Conference next month.

Best Practices for Program Success

The Best Defense Is a Good Offense: Strategies for Success in HCV Audits
Presenter, John Achuff

Back for the second year by popular demand! In this interactive session, we'll cover best practices for administering the HCV program in a manner that minimizes the number of audit findings and increases the chance of becoming a high performer under SEMAP. The strategies are broken into two categories: 1) how to prevent errors and increase accuracy the first time transactions are processed (offensive moves); 2) how to effectively develop a quality control program to detect errors on the back end (defensive moves).

In offensive moves, we'll focus on suggested criteria for hiring the best candidates, developing the right training program, using tools and technology to increase accuracy, and employing coaching techniques to improve performance of staff. In defensive moves, we'll discuss suggestions for developing an effective quality control program, using reports to detect errors and discrepancies in a more efficient way, establishing additional safeguards for the finance team, and preparing for audits. This session will give HCV directors, supervisors, and staff useful guidelines and expert tips to establish the right combination of offense and defense to foster success in the HCV program.

John and other industry experts will be available for limited free one-hour Q&A sessions at The Housing Conference to registered participants. Don’t delay, signups close this Friday! Register online or email for more information.

Topics: quality control, SEMAP, The Housing Conference, Trainers and Consultants

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