Newly updated for 2015, it includes all the latest program information, including new HUD guidance on flat rent, the equal access final rule, the capital fund final rule, VAWA 2013, and more.
The 32-hour class is led by NMA senior trainer Cara Gillette, a seasoned expert in public housing management who will guide you through PHM's key principles and best practices:
Upon completion of this Nan McKay certification course, learners will understand all of the elements of public housing management and their impact on the PHA’s PHAS scores. This course covers basic public housing program information, HUD requirements for fair housing, factors of eligibility, tenant selection and wait list management, rent calculation, the occupancy cycle, resident relations strategies, managing a budget, and an overview of the Public Housing Assessment System (PHAS).
NMA's longtime partnership with HTVN offers students the opportunity to enjoy many training options and earn a Nan McKay and Associates certification upon successful completion. NMA and HTVN are the only IACET-approved training and certification companies serving the affordable housing and public housing industries, which means you get the highest quality training plus the certification to show your achievement. IACET is a nonprofit association dedicated to quality continuing education and training programs, and is the only standard-setting organization approved by the American National Standards Institute (ANSI) for continuing education and training.
Other available online NMA certifications include:
- Customer Service
- Fair Housing and Reasonable Accommodation
- HCV Housing Quality Standards (HQS)
- HCV Specialist
- HCV Rent Calculation
- Rent Calculation for Public Housing and HCV
- Public Housing Rent Calculation
NMA senior associate Cara Gillette trains, consults, and provides technical assistance nationwide in fair housing, public housing management, hearings, economic self-sufficiency, and governing boards. Prior to joining NMA, she administered public housing and Section 8 waiting lists, served as hearing officer, managed public housing, and oversaw resident economic development programs at the San Diego Housing Commission. She has previously written for the NMA blog on Section 3 best practices.